Fresh Choice Market Shipping & Delivery Policy Summary 1. Processing Time Orders processed in 1–3 business days (excludes weekends/public holidays). Orders after 12 PM SAST may process next business day. 2. Shipping Options & Costs Free Delivery: Cape Town orders over R1500. Standard Delivery: Cape Town: R99 (orders under R1500). Other Major Cities: R150. Remote Areas: Fee will be calculated by the courier service. Express Delivery: Contact us for a quote. 3. Delivery Timeframes Cape Town: Standard: 1–2 business days. Other Cities: 5–7 business days. Remote Areas: 7–10 business days. Delays possible due to logistics or unforeseen issues. 4. Shipping Areas Nationwide within South Africa. International Shipping: Available on request. 5. Order Tracking Tracking number sent via email/SMS upon dispatch. 6. Delivery Delays Contact us for urgent assistance with delays caused by weather, traffic, or courier issues. 7. Damaged/Lost Orders Report issues within 24 hours with photos/proof for replacement or refund. 8. Public Holidays & Weekends Excluded from processing/delivery timelines. 9. Returns Refer to the Returns & Refunds Policy for details. 10. Contact Information Address: 170 Voortrekker Road, Goodwood, 7460, Cape Town Email: info@freshchoicemarket.co.za Phone: (069) 496-2211 Note: Policies subject to change.